Searle Pakistan is committed to advancing patient care and ensuring the safe and responsible use of medicines to protect public health. We strive to promote awareness, deliver continuous training, and maintain clear, effective communication with healthcare professionals and the wider community.
Even the safest and most effective medicines can sometimes cause side effects. We take our responsibility to monitor, evaluate, and report product safety information to regulatory authorities with the highest level of diligence and integrity. At Searle, every employee shares a collective responsibility to safeguard patient well-being and to meet regulatory requirements by ensuring that all relevant safety information related to our products is accurately documented and communicated.
At Searle, we consider patient safety a fundamental part of our business principles. The goal of pharmacovigilance is to protect public health by identifying, assessing, and minimizing potential safety concerns in every possible way. Every Searle medicine undergoes comprehensive safety monitoring and evaluation throughout its entire lifecycle.
We strongly encourage both consumers and healthcare professionals to report any discomfort or adverse events experienced after using or administering any Searle product.
All medicines carry both benefits and risks. The Pharmacovigilance department plays a critical role in protecting patient safety by continuously monitoring and evaluating information from patients, healthcare professionals, and the public to ensure that the benefits of medicines exceed their risks.
Some of the information collected includes:
If you experience a side effect or any unexpected reaction from a Searle medicine, please consult the healthcare professional who prescribed the medicine or speak with your pharmacist as soon as possible.
To help us process your information promptly, please provide as much relevant information as possible, ideally within 24 hours. At a minimum, include the following:
Please report the information directly to the Searle Pharmacovigilance Department:
Your report helps us ensure the ongoing safety of our medicines.
Product Quality Complaints: If you receive a Searle medicine or device that is damaged, defective, or does not meet the specified standards, please download the complaint form and submit it via post or email using the contact details provided. Searle Pharmacovigilance Department
1st Floor, Federation House, Shahrah-e-Firdousi, Block 5 Clifton, Karachi, 75600
Phone: +923060266833
For Queries E-mail: drugsafety@searlepakistan.com
We handle all personal data in accordance with local data protection laws. Any personal information you provide related to adverse events or other pharmacovigilance activities will be used exclusively for monitoring and ensuring the safety of Searle products.